Re-enable any security software that was disabled in Step 2. 10 Reasons to Use Respondus More about Respondus 4.0. Start LockDown Browser to verify installation. A tool to create and manage exams that you can administer via our learning management system or on paper. Run the installer and accept the prompts to modify or repair LockDown Browser.ĥ. Download the LockDown Browser installer intended for your institution.Ĥ. Afterwards, restore your security software to its normal status.ģ. Do not use "Switch User" or a "Remote Desktop" access.Ģ. Directly log into the Windows computer as a local administrator with full rights. If you are still unable to download the LockDown Browser installer or run it, these steps will resolve most causes of the problems:ġ. So, the installer can’t be run until the file is renamed back to “LockDownBrowser-xxx-yy.exe”. Symptom: You are not able to download the LockDownBrowser-xxx-yy. Respondus can be used on a Chromebook if it is kept up. Respondus is compatible with Windows (11 and 10) and Mac (10.13 to 13.0+) computers, and can also be used on an iPad (iOS 11.0+) via the Respondus iPad app. For example, some security software will change the file extension for. Students will need to download and install Respondus LockDown Browser on their own computer to use it, by clicking the button below. Solution 2: Make sure that antivirus or security software is not interfering with the download. Solution 1: Try downloading the setup file using a different browser, such as Firefox or Google Chrome. Symptom: You are not able to download the LockDownBrowser-xxx-yy.exe setup file (where "xxx-yy" is the version number), or when you run it you see a message indicating that it is not a Windows application.
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